INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Phone: 01008272617

Will I receive the same product that I see in the picture?

Yes, absolutely! We make sure that all product photos are accurate and reflect the actual item you’ll receive. However, please note that slight differences in color may occur due to lighting or screen settings.

Where can I view my sales receipt?

You can view your sales receipt in your account dashboard under the “Orders” or “Purchase History” section.
We’ll also send a copy directly to your email right after your purchase.

How can I return an item?

You can return an item by contacting our customer service team and providing your order number and reason for return.
We’ll guide you through the process and share the return address and instructions.
Please make sure the item is unused and in its original packaging.

Will you restock items indicated as “out of stock?”

Yes — many of our out-of-stock items are restocked regularly.
If you’d like to be notified when a specific product is available again, you can subscribe to our restock alerts (if available on the product page) or contact our customer service team.

Where can I ship my order?

We offer shipping to most locations within our delivery zones.
You can check if we deliver to your area by entering your address at checkout or contacting our customer service team for confirmation.

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